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Mercadolibre, Inc. Confidential and Anonymous Ethics Hotline

Our Code of Business Conduct and Ethics seeks the highest levels of honesty, fairness and personal integrity in all our relationships with third parties and among our employees, on the understanding that it is our obligation as good corporate citizens to comply with all applicable laws and avoid inappropriate actions or omissions or conflicts of interest.

If you become aware of any conduct of our employees that may represent a violation of laws and regulations, fraud, misrepresentations in our financial information or any other breach to our Code of Business Conduct and Ethics, please raise the issue promptly through this Ethics Line. Your message will be encrypted and kept confidential and anonymous; you need not identify yourself at all.

All incoming messages will be reviewed and investigated by the Head of Internal Audit and by the Audit Committee of the Board, ensuring that any reported situation is properly investigated and resolved.


Your message may be left in any one of three methods:

1. Secure Web Form


Click here to access an Internet-based message interface that will deliver a message to the Audit Committee.


2. Email


To email a message to the Audit Committee, please use the following address:

Note: You must manually type this address into the "To" field of your email.

If you do not receive your 15-digit Confirmation Number by email, please resubmit your message using the Secure Web Form or Voicemail.


3. Voicemail


Call 866-817-1152 to leave a message with the Audit Committee. All voicemail messages will be electronically altered/disguised to ensure the confidentiality of your identity.

When you send a message using any of these methods, you will receive back a 15-digit code that can be used to access the status of your message. The Audit Committee may also use this to ask you, with complete confidentiality, for additional information regarding this issue.

To anonymously follow up on your message, please click here.

Thank you. Integrity is everyone's responsibility at Mercadolibre, Inc..